- Tickets with concessions can be acquired online, at the museum ticket office, or by telephone at +34 917911370.
- Proof of status will be shown when acquiring the ticket at the ticket office or if done online or by telephone, at the point of entry on the day of the visit.
- Entrance for the ground floor exhibition is subject to availability.
Exceptions are listed below.
Children and young people under 18
Children 12 and under must be accompanied by an adult.
Valid passport and in force may be required.
Families
Large family card.
Adults with large family card
Large family group
Members duly accredited as large family with large family card, valid and in force whose tickets are purchased in the same purchase and make the visit at the same time.
Young people
Holders of youth card.
- Valid youth card (physical or digital version), and in force.
Members of associations related to Hostelling International (adults)
Only at the museum ticket-office.
Valid membership card and in force.
Members of associations related to Hostelling International (under 30)
Only at the museum ticket-office.
Valid membership card and in force.
Students
- Regardless of age and nationality, with valid student card and in force (university, college, graduate, doctorate ...).
- Holders of the ISIC ) card, valid and in force.
Teachers (formal education)
Working teachers
Foreign teachers are recommended to show valid documentation such as ITIC card.
Unemployed
Unemployed with official certification, valid and in force.
Visitors over 65 and pensioners
- Visitors with ID card or passport, valid and in force.
- Pensioners with pensioner card or health card indicating that condition, valid and in force.
Visitors with disability 33% and above (and a companion)
Holder of disability card, valid and in force. A person accompanying the disabled person will be entitled to a free ticket when their assistance is required to facilitate the visit (this condition should be stated on the disability card and/or official document expended by the relevant public authority).
Friends of other museums
At the museum ticket-office.
Members of associations of Friends of museums with current agreements.
Amigos del Museo Nacional de Arte de Cataluña, Amigos del Museo Nacional de Colombia, Amigos del Museo Nacional de Arte de Monterrey (México) and Amigos del Museo de Arte Moderno de Bogotá ( MAMBO ).
Amigos del Museo de Balenciaga and Amigos del Museo Carmen Thyssen de Málaga
Professionals
Accredited oficial guides, media professionals, ICOM (International Council of Museums) members.
- Accredited official guides at the museum ticket-office
- ICOM members at the Information Desk.
- Media professional at the Information Desk.
- Accredited official guides with the corresponding card from any part of Spain.
- Media professionals. Check here the conditions.
- ICOM both individual and institutional members whose membership coincides with the sticker’s current year and who can show proof employment (with the institutional member). Only one ticket per card.
ICOMOS (International Council on Monuments and Sites) members
At the museum ticket-office.
ICOMOS members both individual and institutional members whose membership coincides with the sticker’s current year and who can show proof employment (with the institutional member). Only one ticket per card.
Collaborations
Sotheby's Preferred
At the Information Desk.
Proof of status
Sotheby's Preferred card allows entry for the bearer and up to three guests (as well digital version).
Fundación Mutua Madrileña
At the museum ticket-office or online.
- Valid membership card in force (as well digital version) + DNI
- Allows entry with a companion.
Instituto de Arte Contemporáneo (IAC)
At the museum ticket-office.
Valid membership card of the IAC.