The Museum’s Information Desk has information for visitors on all aspects of the Collection and the cultural programmes organised by the Museum. There are general information leaflets in Spanish, English, French, German, Italian, Portuguese, Dutch, Japanese and Russian. There are also leaflets in Braille.
Here we serve a range of drinks, sandwiches and pastries as well as a carefully selected restaurant menu. The cafeteria is located on the ground floor. Tel: (+34) 369 01 22 Opening Times: -Monday: 12.00 - 16.00; -Tuesday to Sunday: 10.00 - 19.00; -Saturday: 10.00 - 21.00.
An outdoor bar and café divided into different levels with views of the garden and direct entrance from Calle Zorrilla. Opening Times: -Monday: 12.00 - 16.00; -Tuesday to Sunday: 10.00 - 19.00; -Saturday: 10.00 - 21.00.
Only opens in Summer .
Located in the 5th floor in the terrace looking over to Paseo del Prado.
A perfect place to enjoy a classical Mediterranean menú.
The Shop sells books and other publications, postcards, posters, t-shirts and a wide range of objects and souvenirs related to the Collection. Ground Floor. Go to Shop & Bookstore
The museum has audio guides available for the tour of the Thyssen-Bornemisza Collection and the Carmen Thyssen-Bornemisza Collection. The guides offer commentaries on the most important works in both of these collections. They are available in Spanish, English, German, French and Italian and can be rented from 10.00-18.00.
The Museum has lifts, telephones and toilets specially adapted for visitors with special needs. Wheelchairs are available at the Cloakroom. There is a leaflet and signs in Braille.
For security reasons it is not permitted to enter the galleries with rucksacks, sport or travel bags, suitcases or briefcases, umbrellas, food, drink, or items such as rackets or balls.
All objects such as umbrellas, rucksacks, suitcases and large bags must be left in the Cloakroom. This service has pushchairs, baby carriers and wheelchairs available for visitor use. For security reasons, items too large to pass through the scanner are not allowed into the Museum. For hygiene reasons, animals, food and drink and plants are not allowed in.
Please go to the Information Desk.
To access the free wifi, activate your device, look for the “mtb_free” signal and fill in a registry. The service lasts for 4 hours.
Public telephones and Mother and Baby room.