Tourist quality
The Q for quality is a guarantee that the museum maintains quality standards that make possible an optimal and gratifying experience for visitors. And it becomes a differentiating element that brings recognition and prestige to the institution, also highlighting the public service policy that the museum has been providing since its inception. This certification provides the museum, under the principle of continuous improvement, with an essential tool to improve the quality of the visitor services and complementary activities it provides, with the ultimate aim of guaranteeing, facilitating and enriching the visitor experience.
Technical Data:
- Certifying entity: Instituto Calidad Turística Española ICTE junto con la Asociación Española de Normalización (UNE)
- Standard: Norma UNE 302002:2018 “Museos. Requisitos para la prestación del servicio de visitas”
- From: 2019
- Renewal: annual
