Due to artistic and conservation standards, the museum galleries, particularly in our temporary exhibitions, may require light levels, signs or safety distances that can affect optimum visibility. You can consult the museum's different accessible spaces and resources on our map.

Accesibilidad. Museo Nacional Thyssen-Bornemisza

Access to the building

  • Preferential access to the Hall by automatic door.
  • Information service desks with accessible area.
  • Audio induction loops in Information desks, booths, audioguides, Shop, cloakroom, Friends of the Museum and Auditorium.
Scooter Museo Nacional Thyssen-Bornemisza

Borrowable equipment

  • Wheelchairs.
  • Electric scooter (subject to availability).
  • Walking stick seats (for visiting permanent collections. Their use for temporary exhibitions is limited to people with reduced mobility).
  • Pushchairs for babies.
This is a free service and does not require any previous reservation.
Accesibilidad. Museo Nacional Thyssen-Bornemisza

Accessible toilets

  • On all exhibition floors of the museum, Café and Auditorium.
  • The restaurant El Mirador (open in summer) also has an accessible toilet.
Salón de actos del Museo Nacional Thyssen-Bornemisza


  • Auditorium. Spaces reserved for wheelchair users and accompanying person. Stairlift for access to podium.
  • Café. Accessible route by means of internal ramp, automatic doors.
  • El Mirador restaurant (open in summer). Located on the fifth floor, it has accessible lifts.
Sala de lactancia del Museo Nacional Thyssen-Bornemisza

Baby feeding room

  • Located on the lower ground floor (-1). It has a toilet, changing table and seats (or rest area). There is an adapted lift to access it.
  • It is necessary to ask the security staff for a key to use this room.