The Museum’s Information Desk has information for visitors on all aspects of the Collection and the cultural programmes organised by the Museum. There are general information leaflets in Spanish, English, French, German, Italian, Portuguese, Dutch, Japanese and Russian (available here to download). There are also leaflets in Braille.

Las Terrazas

Las Terrazas

An outdoor bar and café divided into different levels with views of the garden and direct entrance from Calle Zorrilla (open if the climatic conditions allow it).

Summer hours (from 29 June to 2 September):

  • Monday: 12:00 - 16:00
  • From Tuesday to Thrusday: 12:00 - 23:00 
  • Friday and Saturday: 12:00 - 01:30
  • Sunday: 12:00 - 19:00
El Mirador del Museo Restaurant

El Mirador del Museo Restaurant

Located in the 5th floor in the terrace looking over to Paseo del Prado. A perfect place to enjoy a classical Mediterranean menu.  

Open from 29 June to 2 September:

  • From Tuesday to Saturday: 20:30 - 01:30 
  • E-mail:  info@elmiradordelthyssen.com
Wifi

Wifi

To access the free wifi, activate your device, look for the “Museo Thyssen Free” signal and fill in a registry. The service lasts for 4 hours.

    Cafetería

    Cafetería

    Located on the Ground floor, it serves a range of drinks, sandwiches and pastries as well as a carefully selected restaurant menu.  

    Telephone: +34 91 369 01 22

    Opening hours:

    • Monday: 12.00 - 16.00
    • Tuesday to Sunday: 10.00 - 19.00 
    Guardarropa Museo Thyssen-Bornemisza

    Cloakroom

    All objects such as umbrellas, rucksacks, suitcases, large bags, toys, balloons and balls must be left in the cloakrooms. For security reasons, items too large to pass through the scanner are not allowed and for hygiene reasons, nor animals nor plants.

    This free service also provides cane-seats (only available during visit to the Permanent Collection), baby pushchairs and wheelchairs available for visitor use.

    Lost property

    Lost property

    Please go to the Information Desk.

    ATM

    ATM

    The ATM machine is located in the First Basement and can be used with Visa, Mastercard and other Spanish Bank Cards.

    Baby feeding room

    Baby feeding room

    A space for breastfeeding and bottlefeeding. It includes as well baby changing facilities.