Services
The Museum’s Information Desk has information for visitors on all aspects of the Collection and the cultural programmes organised by the Museum. There are general information leaflets in Spanish, English, French, German, Italian, Portuguese, Dutch, Japanese and Russian (available here to download). There are also leaflets in Braille.
Wifi and charging station
To access the free wifi, activate your device, look for the “Museo Thyssen Free” signal and fill in a registry. The service lasts for 4 hours.
At the the Restaurant and Cafeteria customers can charge their devices.
Located on the Ground floor, it serves a range of drinks, sandwiches and pastries as well as a carefully selected restaurant menu.
Telephone: +34 91 369 01 22
Opening hours:
- Monday: 12.00 - 16.00
- Tuesday to Sunday: 10.00 - 19.00 (access until 18.30)
- Saturday: when there are temporary exhibitions on closing time will be extended to 21.00 (access until 20.30)
You must show your valid entry ticket to use the museum cloakroom.
All objects such as umbrellas, rucksacks, suitcases, large bags, toys, balloons and balls must be left in the cloakrooms. For security reasons, items too large to pass through the scanner are not allowed and for hygiene reasons, nor animals nor plants.
This free service also provides cane-seats (only available during visit to the Permanent Collection), baby pushchairs and wheelchairs available for visitor use.
And with nice weather
An outdoor bar and café divided into different levels with views of the garden and direct entrance from Calle Zorrilla.
Open, if the climatic conditions allow it:
- Monday: 12.00 -16.00
- Tuesday to Friday and Sunday: 12.00 - 19.00
- Saturday: 12.00 - 19.00, until 21.00 when temporary exhibitions have a late opening
From the end of June to the beginning of September with extended opening hours, enjoy the outdoor café.
Located in the 5th floor in the terrace looking over to Paseo del Prado. A perfect place to enjoy a classical Mediterranean menu during Summer months. Next opening in June 2020.
Please go to the Information Desk.
The ATM machine is located in the First Basement and can be used with Visa, Mastercard and other Spanish Bank Cards.
A space for breastfeeding and bottlefeeding. It includes as well baby changing facilities.
